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Distance Electronic Ticket Sales and Buyer Contract and Terms of Carriage


ARTICLE 1 - PARTIES:
1.1 - SELLER:
Company Title: 4S Turizm Ltd. Sti. ( Marmaris Ferry Lines )
Agency: Sunmed Travel Agency ( A-12195 )
Address: Kemal Seyfettin Elgin Blv. Karacan Plaza 54 1. Kat № 19 4 48700 Marmaris - Mugla - Türkiye
Tel: +90 252 417 1128
Tel: +90 252 417 1169
Fax: +90 252 417 0714
GSM: +90 553 259 2481
Email: info@marmarislines.com
Will be called as "SELLER" hereinafter.

1.2 - BUYER
The individual who shall be provided with BUYER transportation service affixed to purchasing "BUYER carriage ticket" via https://www.marmarislines.com" website which shall be issued according to the collected information through this site.

In case the credit card holder and the service's interlocutor are different, both identities shall be considered as this contract's responsible parties due to the following certitudes detailed below;

Credit card holder; The service's recipient due to using the credit card in order to purchase this service, BUYER; in view of receiving the service individually and having his/her personal details on the prepared ticket those collected through this website.
Hence, both parties accept above statements and confirm to obey to their obligations / rights / fulfilment those elicited by this contract.
BUYER confirms the truthfulness of the information which provided and acknowledges obeying to all the arrangements indicated in this contract.

ARTICLE 2: WEB SITE
SELLER's website address for the BUYER transportation ticket which is sold under the conditions of this contract is "https://www.marmarislines.com"
Any other ticket sold at any other website except "https://www.marmarislines.com" are invalid. "https://www.marmarislines.com" will be called as "internet website" hereinafter.

ARTICLE 3: SUBJECT OF CONTRACT
This contract determines both, rights and obligations of the parties under the Law on Protection of Consumers numbered 4077 and Regulation on Operation Principles and Procedures of Distant Selling Contracts in relation to the sale and delivery of BUYER carriage ticket and conditions of which are indicated under this contract and requested by the BUYER electronically via https://www.marmarislines.com website which is owned by the SELLER.

ARTICLE 4- PROVISION AND DEFINITION OF GOODS/PRODUCTS/SERVICES THOSE STATED IN THE CONTRACT:
The product described throughout this contract is electronic ticket for BUYER transportation by a ferry. The ticket consists of data about its cost, payment method, embarkation place, disembarkation place, date of transportation, departure time that exists on SELLER's internet website at the time of completion of the process. The ticket shall be sent to the BUYER's email address. The BUYER is considered to have received the delivery of the ticket "online" which is stated in the contract as soon as the progress is accomplished on the SELLER's internet website. The BUYER accepts and declares to obey to all the regulations stated in this contract upon the purchase process has been completed.

ARTICLE 5 - DECLARATIONS AND WARRANTIES OF THE BUYER
The BUYER declares that he/she has read the initial information about the ticket, price and the payment method which is subject of this contract. The BUYER declares that he/she has given all the necessary confirmation in the electronic environment. The BUYER confirms and guarantees to comply with this contract's articles along with his/her payment obligation upon receiving the sale confirmation.

The BUYER guarantees and accepts that without any denunciation, the SELLER may abolish all the rights and obligations of himself/herself in case of BUYER's non-compliance with the regulations of this contract and not fulfilling his/her obligations accordingly.

Any kind of loss is completely and precisely under the BUYER's responsibility those may be originated due to not complying with this contract.

The purchased ticket within the scope of this contract is only for the person whose name is on it and can be used personally. The BUYER confirms and guarantees the accuracy of the information that he/she has input to the website and he/she is the person whose name is printed on the ticket. No other person except whose name is printed on the ticket that purchased via this contract, can request the services from the SELLER. The BUYER's name must definitely be the person's name who has visited the website in order to purchase the ticket according to the information that was input to the website. The BUYER confirms and guarantees that without any denunciation, the SELLER may abolish all the rights and obligations of himself/herself those specified within this contract in case the name on the ticket and the actual person whom using the ticket is different.

ARTICLE 6 - DISAVOWAL RIGHT
The disavowal right cannot be used by the BUYER since the SELLER is acting in travel sector according to the conditions stated on the regulation's article no 2/3-b which enforces the SELLER to provide the services within a specified date or time limit.

ARTICLE 7- RESERVATION AND TICKET CONDITIONS AND TERMS OF CARRIAGE
You may find all information about article 7 following link Conditions and Terms of Caariage

ARTICLE 8 - REJECTION AND LIMITATION OF TRANSPORTATION
Seller can refuse to transport any BUYER and/or the luggage for security reasons or by using his discretion, according to the occurrence of following situations;
In case behaviour or age or mental or physical condition of a BUYER oblige seller to take additional steps to complete the carriage,
In case a BUYER disturbs crew or other BUYERs or causes danger or risk of injury and or damage to other people or their belongings,
In case the BUYER refuses security control,
In case the BUYER is under effect of narcotic substances and/or medical treatment which may be detrimental for other people,
Any other situation which is not stated within this CONTRACT but entitles the seller to refuse the transportation.
There will be no refund to any BUYER in case of refusal of the transportation.

ARTICLE 9 : ITEMS WHICH ARE NOT ALLOWED AS LUGGAGE:
1 No ammunition and firearms except sport and hunting types can be carried as luggage. Arms and ammunition those for sport events, can be carried as registered luggage. Firearms must be safety-locked and properly packed and delivered to the Master upon boarding the ferry. Such belongings will be returned to the BUYER prior to the disembarkation.
2 The SELLER may refuse to carry a material as baggage in accordance with its size, shape, weight and content.
3 The SELLER may refuse the carriage of any material if such items are not properly packed in a suitcase, bag or other packing forms.
4 BUYERs have the right for free baggage within internationally accepted limits.
5 BUYERs may take the delivery of their baggage after all the baggages are unloaded from the ferry at the disembarkation port.
6 Any material or substance like illegal drugs/narcotics cannot be carried. The full responsibility of such illegal drugs belongs to the BUYER.

ARTICLE 10 - CARRIAGE OF PETS:
1 Pets; like cats and dogs (except the outrageous dogs like American Pitbull Terrier, American Staffordshire Terrier, Bull Terrier, Staffordshire Bull Terrier, Japanese Tosa, Dogo Argentino, Doberman, Rottweiler) those have a valid international vaccination and health card besides any other document which Greek government requires, can be accepted for carriage in case both parties agreed in advance.
2 Acceptance of pets' carriage is only possible if the owner of the pet takes full responsibility. The SELLER will not be responsible in case Greek government does not allow entry of the pet and if following facts occur; Death of the pet, Sickness of the pet, delay due to the refusal of entry by the authorities, loss of any kind (moral or corporal or financial).

ARTICLE 11 - CANCELLATION OF THE TRAVEL AND REFUND CONDITIONS:
1 The BUYER cannot ask the SELLER to alter any detail (i.e. BUYER name, date, time and itinerary) on the electronic ticket which is purchased in accordance with this contract's rules. The BUYER accepts and guarantees that there will be no request to the SELLER for any change after the completion of the sale.
2 No refund is made to any BUYER in case of; Authorities' refusal to the person trying to leave the country, expired visa, not having a valid visa.

ARTICLE 12 - CONDITIONS OF USE OF INTERNET WEBSITE:
1 The website which is the subject of this contract is solely owned, conducted, organized and under the full possession of/by 4S Turizm Ltd. Co. (Marmaris Ferry Lines) Any visitor of the website that visits the website is considered as accepted all the rules of usage of the website along with articles of the contract. 4S Turizm Ltd. Sti. ( Marmaris Ferry Lines ) holds the right to modify/alter/change/remove any information on the website including any article of the contract. Updates will be in force as soon as they are broadcasted on the website.
2 Reservation and ticketing conditions along with cancellation policy are published on our website.
3 It is possible to place third parties' websites' links on the website. 4S Turizm Ltd. Co. (Marmaris Ferry Lines) is not responsible nor warrants the accuracy of the information accessed on the third parties' websites. Any loss those may occur due to use of such websites is under the BUYER's full responsibility.

ARTICLE 13 - PRIVACY
You may find all information about article 13 following link Privacy & Security

ARTICLE 14 - FAILURE TO PAY AND LEGAL CONSEQUENCES
Turkish Law applies for all conflicts arising from this contract.
Marmaris Courts are authorized for arbitration of conflicts.

ARTICLE 15 - ALTERATION
4S Turizm Ltd. Sti. ( Marmaris Ferry Lines ) can alter all or a part of provisions of the rules if necessary.

ARTICLE 16 PROVISION
The buyer will be counted as accepted all the rules stated in this agreement in case the order is firmly placed. The applicable rules will remain applicable if any other rule of this agreement appears to be inappropriate for application.

Important Notice

Information for passengers traveling to and from Fethiye